We’re excited to announce that we have added another way for patients to communicate with staff. You can now text (253) 593-0238. The text line is available to send a message 24/7 and staff will respond during normal business hours.
Patients have already been successful with texting to schedule an appointment or verify when their upcoming appointment is, to provide feedback, to get an update or information on a referral, to get information about a medical claim, and more.
If you have a change of address, or it’s time for your annual update, you can now do your update via the text messages. Send a text message to (253) 593-0238, you can attach pictures of your documentation right to the text message.
Watch for even more features coming soon!
If you’ve already saved PTHA as a contact using the (253) 593-0232 number, feel free to add this new (253) 593-0238 number. That way you’ll know when PTHA is reaching out and you’ll easily remember how to contact them.
Don’t prefer texting? You can still call (253) 593-0232, or for some departments send an email. The texting feature is added to the existing communication methods for your convenience.
